Returns & Exchanges
At SWAG Off Road, we want you to look as bold as you feel, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with tags attached to be eligible for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Swag
Place the items in their original packaging or a secure mailer, ensuring all original tags and labels are intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the returned gear, we will process your refund or exchange within 5-7 business days.